Promote Sydney Health

With Sydney Health, your employees can:

Access information about benefits, coverage and claims, and find the right in-network care based on their needs and plan details.

Get reminders and personalized health guidance, including action plans.

Access always-on guidance through Virtual Assistant and connect to live support if needed.

Promoting Sydney Health

There are multiple ways you can encourage your employees to download and engage with Sydney Health. Employers that do at least two of these see an increase in app adoption and use — which can lead to improved outcomes for your employees and a better bottom line for your business.

Sponsorship

Select an executive sponsor to encourage downloading Sydney Health as part of your benefits enrollment process

Ongoing multi-channel communications*

Leverage different communication resources, including flyers or direct mail to promote the download, registration, and use of Sydney Health

Incentives programs*

Build and encourage use of incentives and reward programs through Sydney Health to increase engagement

*additional costs may apply

See resources

Tap into the power of Sydney Health*

*Some features, functionality and programs may vary

Access to care anytime, anywhere

With Sydney Health members can easily access care, manage prescriptions and referrals, and explore wellness tools and community resources — all in one place, 24/7. Through a personalized, connected digital experience, Sydney Health helps your employees take action earlier and build healthier habits over time.

Finding the right care with confidence

Powered by innovative insights Sydney Health helps guide employees to timely, appropriate care while surfacing personalized reminders, recommendations, and best next steps along the way. Our patented matching tool within Find Care connects employees to care providers based on their health history, claims data, and personal preferences — making it easier to find care that fits and supports better outcomes.

Answers that save time

Anthem’s Virtual Assistant provides personalized support — giving employees an intuitive, conversational way to find answers, understand benefits, and access care. Tailored to each member’s unique needs, Virtual Assistant simplifies complex health plan questions with clear, personalized answers. In fact, approximately 90% of users successfully resolve their inquiries within a single interaction.¹

When questions go beyond self-service, Sydney Health makes it easy to connect with live support, health guides, or advocates.